Privacy Policy

Introduction

Neon Reef Games ("we," "us," or "our") is committed to protecting the privacy and personal information of our users. This Privacy Policy explains what information we collect when you visit our website at neonreefgames.com (the "Site"), how we use that information, and what rights you have in relation to it. We operate in accordance with the New Zealand Privacy Act 2020 and are committed to upholding the Information Privacy Principles contained therein.

This policy applies to all visitors of the Site, regardless of where you are located. By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of the Site.

What Information We Collect

Information You Provide Voluntarily

Neon Reef Games does not require registration or account creation to use our services. The only circumstance in which you may provide personal information is through our contact form. If you choose to contact us, we may collect:

• Your name
• Your email address
• The subject and content of your message

This information is collected solely for the purpose of responding to your enquiry and is not used for any other purpose, including marketing.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically through standard web technologies. This may include:

• Usage data: Pages visited, time spent on pages, navigation paths, and interaction patterns.
• Technical data: Browser type and version, operating system, screen resolution, and device type (desktop, tablet, or mobile).
• Connection data: Approximate geographic location (country and region level only, derived from IP address), referring website, and Internet Service Provider.

This information is collected in aggregate and anonymised form. We do not attempt to identify individual users from this data.

Information We Do Not Collect

For absolute clarity, Neon Reef Games does not collect:

• Financial information (credit card numbers, bank details, payment credentials)
• Government-issued identification numbers
• Login credentials or passwords
• Precise geolocation data
• Health or biometric information
• Social media profiles or social graph data

How We Use Your Information

The limited information we collect is used for the following purposes:

• To respond to your enquiries: If you contact us via our contact form, we use the information you provide to reply to your message and address your question or concern.
• To improve the Site: Aggregated, anonymised usage data helps us understand how visitors interact with our Site, which allows us to improve content, design, and user experience.
• To maintain Site security: Technical data may be used to detect and prevent potential security threats, abuse, or unauthorised access.
• To ensure compatibility: Device and browser data helps us ensure our games and pages render correctly across a wide range of devices and browsers.

We do not use your information for marketing, profiling, automated decision-making, or any purpose beyond those listed above.

Third-Party Services

Neon Reef Games uses a limited number of third-party services:

• Google Fonts: We load typefaces (Space Grotesk and Inter) from Google Fonts. When your browser requests these fonts, Google may receive your IP address and certain browser information. Google's use of this data is governed by their Privacy Policy.
• Web analytics: We may use analytics tools to collect anonymised usage data. These tools use cookies (see our Cookie Policy for details). Analytics data is processed in aggregate form and does not identify individual visitors.

We do not share, sell, rent, or disclose your personal information to any third parties for marketing or commercial purposes. We do not use third-party advertising networks or retargeting services on this Site.

Cookies

Our Site uses a small number of cookies to function properly and to understand how visitors use the Site. Cookies are small text files stored on your device by your web browser. For full details about the cookies we use and how to manage them, please see our dedicated Cookie Policy.

In summary, we use:

• Essential cookies: Required for basic Site functionality (e.g., cookie consent preference).
• Analytics cookies: Help us understand Site usage patterns in aggregate.

We do not use advertising cookies, tracking cookies, or third-party marketing cookies.

NZ Privacy Act 2020 Compliance

We are committed to complying with the New Zealand Privacy Act 2020 and the thirteen Information Privacy Principles (IPPs) it establishes. In particular:

• Purpose of collection (IPP 1): We only collect personal information for lawful purposes directly related to our services, and only where necessary.
• Source of information (IPP 2): Where practicable, we collect personal information directly from the individual concerned.
• Collection from the individual (IPP 3): When we collect personal information directly from you (e.g., through our contact form), we ensure you are aware of the purpose of collection.
• Storage and security (IPP 5): We take reasonable steps to protect personal information from loss, unauthorised access, misuse, and disclosure.
• Access to information (IPP 6): You have the right to request access to any personal information we hold about you.
• Correction (IPP 7): You have the right to request correction of any personal information we hold about you that is inaccurate.

Your Rights

Under the NZ Privacy Act 2020 and applicable privacy legislation, you have the following rights:

• Right of access: You may request a copy of any personal information we hold about you.
• Right of correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to request deletion: You may request that we delete personal information we hold about you, subject to any legal obligations that may require us to retain certain data.
• Right to withdraw consent: Where we process personal information based on your consent (e.g., analytics cookies), you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 20 working days, as required by the Privacy Act 2020.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form submissions: Retained for up to 12 months after the enquiry is resolved, then securely deleted.
• Analytics data: Retained in aggregate, anonymised form for up to 26 months, after which it is automatically purged.
• Cookie consent preferences: Stored locally on your device and can be cleared at any time through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect the personal information we process. These measures include:

• HTTPS encryption on all pages of our Site
• Regular security reviews of our web hosting infrastructure
• Access controls limiting who can access personal information
• Secure handling of contact form submissions

While we take reasonable steps to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest practical standard of data protection.

Children's Privacy

Neon Reef Games is designed for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information.

International Visitors

Our Site is primarily designed for New Zealand users. If you access the Site from outside New Zealand, please be aware that your information may be transferred to and processed in New Zealand. By using the Site, you consent to this transfer. New Zealand has been recognised by the European Commission as providing an adequate level of data protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Postal Address: Neon Reef Games, PO Box 912, Auckland 1140, New Zealand

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of New Zealand at privacy.org.nz.