Contact Us

We'd Love to Hear From You

Whether you have a question about one of our games, a suggestion for a new feature, feedback on your experience, or simply want to say hello, the Neon Reef Games team is happy to help. We value every piece of communication from our community and strive to respond to all enquiries in a timely and helpful manner.

Our team is based in New Zealand and typically responds to messages within one to two working days. During busy periods, responses may take slightly longer, but we make every effort to address your enquiry as quickly as possible. Please note that we are an entertainment website and cannot provide financial, legal, or gambling-related advice.

Contact Details

Email: [email protected]

Postal Address: Neon Reef Games, PO Box 912, Auckland 1140, New Zealand

Response Time: We aim to reply within 1–2 working days.

How We Can Help

Our team can assist you with a range of enquiries, including:

• Game questions — If you are having trouble with a game, want to understand how it works, or need technical assistance, we are happy to help.
• Feedback & suggestions — We actively welcome ideas for new games, design improvements, or any other feedback about your experience on our site.
• Privacy enquiries — If you have questions about how we handle data or would like to exercise your rights under the NZ Privacy Act 2020, please get in touch and our privacy team will respond.
• Accessibility concerns — We are committed to making our site accessible to everyone. If you encounter any barriers, please let us know so we can improve.
• General enquiries — Anything else? Do not hesitate to reach out. No question is too small.

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